Vanuatu has taken a major leap in modernising how citizens access vital identity services, with the new RegisterViz5 (RV5) system now live across the country.

The system replaces the older BRegisterViz4 platform and brings greater security, faster processing, and improved accuracy for essential documents like birth and marriage certificates, death records, and national ID cards. Its introduction signals a broader move by the government to embrace digital transformation and make public services more accessible and reliable.

The new platform also plays a vital role in strengthening electoral integrity. By reducing duplicate records and improving data validation, RV5 supports the Vanuatu Electoral Office (VEO) in its mission to uphold fair and accurate voter registration, an important step in protecting the democratic rights of all Ni-Vanuatu citizens.

The RV5 system was developed in close collaboration between the Department of Civil Registry and Identity Management (CRIM), the VEO, and a local IT team under the leadership of the Ministry of Internal Affairs. It also benefited from support by the United Nations Development Programme (UNDP) and funding from the New Zealand Government through the Vanuatu Electoral Environment Project (VEEP).

A soft launch event at CRIM headquarters in Port Vila saw the new system in action with the official printing of a national ID card. Director General of the Ministry of Internal Affairs, Mr Leith Veremaito, described the moment as a turning point in how government services are delivered.

“This is more than just a new system—it’s a foundation for future digital public services that are secure, efficient, and inclusive,” said Mr Veremaito.

CRIM Registrar General Mr. Jeffrey Tila Langati Trief confirmed that training for civil registry officers and Area Administrators will begin shortly to ensure a smooth national rollout.

RV5 is not only a technical upgrade—it’s a commitment to better governance and a vision for a connected Vanuatu where every citizen can access services with dignity and ease.


SOURCE: VANUATU DAILY POST